Sheenleaf respects your privacy and is committed to handling personal information in a responsible manner. This Privacy Policy explains what information we collect, how we use it, and how customers can contact us with questions.
This policy is intended as a practical business policy for our ecommerce store in Pakistan. For case-specific help or questions about your information, please contact [email protected].
We may collect information you provide directly when you place an order, create an account, contact support, subscribe to updates, or otherwise interact with our website.
We may also collect limited technical and usage information automatically when you browse the website.
We use collected information to operate our store, provide customer service, and improve the shopping experience.
Payments may be processed through third-party payment service providers. We may receive limited transaction information necessary to confirm payment status and manage your order. We do not state that we store full sensitive payment card data on our website unless specifically disclosed at checkout or elsewhere on the site.
Our website may use cookies or similar technologies to keep the site functioning properly, remember basic preferences, support checkout activity, and understand general website usage. Basic analytics tools may help us measure traffic and improve the website.
You may be able to control some cookies through your browser settings, but disabling certain cookies may affect website functionality.
We do not sell customer personal information in the ordinary course of business. We may share information only as needed to operate the store and serve customers.
We keep personal information for as long as reasonably necessary for order fulfillment, customer support, internal recordkeeping, fraud prevention, dispute handling, and other legitimate business purposes. Retention periods may vary depending on the type of information and operational needs.
Customers may contact us to request updates or corrections to their account or order-related information where appropriate. Depending on the nature of the request and applicable requirements, you may also ask about access to or deletion of certain personal information that we hold.
We may need to retain some records for operational, security, tax, accounting, or dispute-related reasons.
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no website or online transmission method can be guaranteed to be completely secure.
Our website is not intended for use by children without appropriate supervision. We do not knowingly seek to collect personal information from children in a manner inconsistent with applicable requirements.
We may update this Privacy Policy from time to time to reflect changes in our website, operations, or practices. The updated version will be posted on this page.
If you have privacy questions, want support regarding your information, or need case-specific help, please contact [email protected].
